Delivery software for newspapers & media distribution

Designed to deliver the future.

CarrierTrack® guides your carriers turn by turn, verifies each delivery by GPS and photo, and gives your office the route record the same morning. So a complaint call gets an answer, and an advertiser gets proof.

  • iOS
  • Android
  • Apple CarPlay
The CarrierTrack app mid-route on an iPhone: the map with numbered stops, next stop 811 Ash St, and the prompts “You have arrived, destination on the right” and “Stop completed, 706 Ida St”.

Trusted by publishers and distributors across the country

  • The New York Times Company
  • Dow Jones
  • USA TODAY
  • Hearst
  • McClatchy
  • News Corp
  • Tribune Publishing
  • Cox Enterprises
  • Advance Local
  • Union Leader

The carrier app

One route, start to finish.

This is what your carriers see on a real CarrierTrack® route, from picking it to syncing it.

  1. Route Select screen listing sequenced routes such as CLER-HD1 in Clermont, Florida, and a separate Total Market Coverage section. 1Pick the route

    Every carrier starts with the right route.

    Route Select lists each carrier’s sequenced routes with the dates they’re valid, and keeps Total Market Coverage routes in their own list.

  2. Navigation screen showing the map, the next stop at 418 E Call St, Pause, Stop and Skip buttons, and the stop list with delivery notes. 2Drive it

    Turn by turn, spoken and on screen.

    Directions and delivery details are read aloud and shown at every stop: the address, the product, and notes like “Put paper on porch.” Carriers can pause, stop or skip, and mute the voice.

  3. Full-screen map with numbered stops, the carrier’s position and the message “Your destination is on the right.” 3Arrive

    Pull up, and the stop is verified.

    GPS confirms the delivery as the carrier arrives: “You have arrived,” then “Stop completed.” No extra tapping, and no guesswork later.

  4. Camera screen at 704 North St showing a bagged newspaper by the driveway. 4Prove it

    A photo where it counts.

    When a stop needs proof, the carrier snaps a photo of where the paper landed and records the placement: porch, driveway or tube.

  5. Stop Toolkit screen with Update GPS Location, Reconcile Delivery, Address Doesn’t Exist, Update Paper Status, Update Placement and Scan Barcode. 5Handle the odd stop

    A toolkit for the stops that aren’t simple.

    • Update a stop’s GPS location on the spot
    • Reconcile a delivery within 400 feet
    • Flag an address that doesn’t exist
    • Update paper status and placement, or scan a barcode
  6. Route Select after a finished route, with the message “Route complete — your data will sync automatically, even if you’re offline right now.” 6Finish

    Route complete, and synced.

    When the last stop is done, the route uploads to your office on its own. No signal? It uploads as soon as the phone is back in coverage. Manual Sync is always one tap away.

Only in CarrierTrack®

Your route. Your sequence.

CARS, Carrier Arranged Route Sequencing, puts the stop order in the carrier’s hands. The carriers who know the streets best can set the order, and CarrierTrack keeps it.

  1. Drag & drop stopsReorder addresses right in the list.
  2. Arrange on the mapList and map update instantly.
  3. Save the sequenceFor one day or every delivery after.

The saved order adjusts around set delivery cycles as volumes and addresses change, giving carriers more control, consistency and efficiency.

Talk to us

Let’s talk about your delivery operation.

Call or email any of us directly. We’ll show you CarrierTrack® on both sides of a route: the carrier’s app and what your office sees the next morning.

  • A walkthrough built around your routes and products
  • The carrier app, live, on iOS or Android
  • Reporting for circulation, operations and advertisers

Talk to our team

210 W. Tienken Road, Rochester Hills, MI 48306
Monday–Friday, 9:00 a.m.–7:00 p.m. Eastern